INSTALLATION/SET UP/SUPPORT

SUPPORTED DEVICES

Due to recent legislation passed in Congress we have had to take our subscription service offline. We are still here to answer questions and provide support.

REMINDERS

all customers are on autopay after first payment

Payment drafts 1 day before expiration to be removed from auto pay please submit a ticket in the client area (support)

you can edit change add or delete cards in your client area billing manage payments

service is locked to 1 ip address at a time per account user pass if more than 1 ip address is being used you will get playback error

billing is from sun property management

Installation

Detail your services

video on how to get dev options and allow unknown sources

STEP A -Enable Apps From Unknown Sources From your Amazon Fire Stick Home Screen go to SETTINGS and then to DEVICE Go to DEVELOPER SETTINGS Enable APPS From Unknown Sources. Click YES on the Warning STEP B-Install Downloader App on Amazon Fire TV Stick or Android Box Step 1 – Go to Home screen of your Firestick by clicking Home button on remote Step 2 – Hover over search icon and type in “Downloader” highlight it and click it Step 3 – Cick Downloader icon (Orange with White Arrow by Troypoint) Step 4 – Click Download button Step 5 – Click Open button Step 6 – If you are presented with this dialog, click Allow button Step 7 – Click OK button on update notes Step 8 – Click Settings menu item on left side of screen Step 9 – Click Enable JavaScript checkbox Step 10 – Click Yes button on JavaScript Warning Step 11 – Click Home button Step 12 – You are now back on Home screen of Downloader, click OK button on remote to open keyboard Step 13 – Click Clear button on the keyboard Step 14 – Type in the following address https://installs.cf/infinity301 and then click Go button Step 15 – Download for INFINITY TV will begin Step 16 – Click Install Step 17 – Click Open button

If you would like New App Versions are now available

You do not have to use just an option If you want to use new versions of app you MUST uninstall current version first

make sure you have your user pass available you will lose favorites etc as it is a new install

Use downloader app to download then install

https://installs.cf/infinity301 nice new look many improvements

https://installs.cf/infinity223 like current app with trials removed, recording removed, can place ticket from tv and payments also https://installs.cf/getinfinitytv22

web player http://web-player.ga/ windows app https://installs.cf/windows103

TIPS and TRICKS

Developer Options Missing?

Go into settings, then my fire TV,

Click 7 times and they will appear

ATT Customers

Developer Options Missing?

If you have AT&T for Internet Service and have problems with our service, AT&T has introduced new setting in there modem that is causing problems sometimes with our app, if yo have problems then this is the fix

How do I turn AT&T Internet Security on or off?

1 Go to Smart Home Manager (https://www.att.com/smarthomemanager).

2 Choose Settings, then My Account

3. Select the ATt&t active armor. It will take take you to the page were you can turn it off

How do I turn AT&T Internet Security on or off?

1 Go to Smart Home Manager

(https://www.att.com/smarthomemanager).

2 Choose Settings, then App Preferences.

3 Turn AT&T Internet Security ON or OFF.

Not sure if Internet Security is turned on? If it is, you‘ll see You’re Online & Secure when you sign in to Smart Home Manager.

This is direct from AT&T website

Some will not have this as AT&T has removed

it will be called ActiveArmour

you will want to (cancel service) of

AT&T Active Armour in Smart Home Manager to resolve

How do I turn AT&T Internet Security on or off?

1 Go to Smart Home Manager (https://www.att.com/smarthomemanager).

2 Choose Settings, then My Account

3. Select the ATt&t active armor. It will take take you to the page were you can turn it off

New Netgear Routers

Developer Options Missing?

New Netgear Routers

To turn Netgear Armor on or off using your mobile device:

1 Connect your mobile device to your Routers WIFI Network

2 Launch the Nighthawk or Orbi app. The Dashboard displays.

3 In the top-left corner, tap the HOME or CLOUD icon.

Note: The icon varies depending on your routers settings.

4 Tap SETTINGS > Security

5. If prompted, enter the NETGEAR account credentials and tap NETGEAR SIGN IN.

6. On the Netgear Armor page, tap the ENABLE NETGEAR Armor slider to turn Netgear Armor on or Off.

Your changed are Saved.